Privacy Policy
Last updated: May 2025
Who We Are
Higher Ground of Healing is a mobile massage therapy practice based in Pittsburgh, PA with weekly pop-ups at the Irma Freeman Center for Imagination. You can reach us at highergroundofhealing@gmail.com.
Information We Collect
When you book a session or contact us, we may collect:
- Your name and email address
- Your phone number (optional)
- Health intake information relevant to your massage session
- Payment information (processed securely — we do not store card details)
- Any messages or notes you send us
How We Use Your Information
We use your information solely to:
- Schedule and confirm your appointments
- Process your deposit payment securely
- Send you booking confirmations and reminders
- Provide you with safe, personalized massage care
- Respond to your inquiries
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Payments
Deposits are processed through Wix Payments, a secure payment processor. We do not store your credit card information on our servers. All payment data is encrypted and handled in accordance with PCI DSS standards.
Health Information
Health intake information you provide (such as medical conditions, medications, and areas of concern) is used exclusively to provide you with safe, appropriate massage therapy. This information is kept confidential and is not shared with any third parties.
Data Retention
We retain your booking and health intake information for as long as necessary to provide our services and comply with applicable laws. You may request deletion of your personal data at any time by contacting us at highergroundofhealing@gmail.com.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at highergroundofhealing@gmail.com.
Cookies
This website uses minimal technical cookies necessary for the site to function. We do not use tracking or advertising cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of this website after changes constitutes acceptance of the updated policy.
Contact
If you have any questions about this Privacy Policy, please contact us at highergroundofhealing@gmail.com.